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Browse Directory>   Business Solutions>  Sales and Marketing>  Customer Relationship Management (CRM)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 25 of 25
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 Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance
March 11, 2010 - (Free Research) As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution
November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Information Access: Agile Enterprises - Accelerating Information-Driven Business Processes by Attivio, Inc.
February 24, 2010 - (Free Research) This paper describes how unified information access bridges information silos by uniting content and data in one index, which enables more complete insight. This paper also details how Attivio helps companies cost-effectively provide comprehensive information availability and automated information-driven workflow to support business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Trends: The Next Generation of Performance Management by Attivio, Inc.
February 24, 2010 - (Free Research) BI applications, business process improvements, and improving the use of information and analytics has become a big trend lately. In light of this, this paper focuses on why you need to look for solutions that unify access to all types of information in analytical applications such as BI and BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 15, 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions
January 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation
January 2009 - (Free Research) Analytics Partners chose to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software
December 2009 - (Free Research) Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc.
February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Keeping Hold of Your Customers, Especially in Tough Economic Conditions by Oracle Corporation
February 2010 - (Free Research) Oracle provides Customer Relationship Management and Enterprise Resource Planning applications, middleware and database software tailored to the customer retention needs of midsize organizations. This Oracle Business Brief explains how these solutions help you retain customers cost-effectively through optimized information and improved flexibility.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.
February 2010 - (Free Research) In order to fully realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data. And those organizations that approach this issue strategically are those that will be successful. This paper explores strategy in the context of data quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Pervasive BI by SAP America, Inc.
February 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Upgrading Siebel CRM with Zero Downtime by Oracle Corporation
November 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering a Successful SaaS Model with Managed Hosting by Verio
January 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Infor Permission-based Marketing Campaigns by Infor CRM
July 2009 - (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

Data, Disconnected: Taking the Necessary Steps to Build Greater Accuracy into the Customer Management Processes by Pitney Bowes Business Insight
March 2009 - (Free Research) This white paper for the communications sector examines how inaccurate data can impact customer relationships, and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc.
July 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor - ERP LX by Infor
September 2008 - (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Bringing Visibility and Control to Financial Asset Management by Tidal Software
December 2009 - (Free Research) BlueCrest Capital Management Tidal Enterprise Scheduler when they needed to make critical business processes visible to upper management and centralize scheduling and management of nightly data downloads; as well as integrate disaster recovery processes into job scheduling efforts and migrate away from heavily scripted point solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry
June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing Field Forces on Smartphones by BlackBerry
August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Mobile Security Policies by BlackBerry
February 2009 - (Free Research) In this expert E-Guide, you'll discover three key elements that are essential to your mobile security policy and learn how government regulations affect what is required in your policy.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Using Open-Source SOA in an Enterprise Deployment by Sun Microsystems, Inc.
March 2009 - (Free Research) This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum. The paper also describes Sun's modular, open-source approach to an SOA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing Customer Value with Oracle Business Intelligence Applications by Oracle Corporation
December 2007 - (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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