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The Top Three Myths of Knowledge Management (KM) for Customer Service (Why KM is Hurting your Customers, and What You Can Do About It) by IntelliResponse November 18, 2009 - (Free Research) Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is SharePoint the Catalyst for Widespread Information Governance? by EMC Corporation July 09, 2010 - (Free Research) During this webcast, Microsoft and EMC experts will explain how you can reduce costs by moving content from primary storage to a more cost effective tier of storage, improve SharePoint performance by reducing the workload on SQL servers, and "clean-house" prior to migration to SharePoint 2010 to avoid unnecessary data transfer. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Top 10 Things You'll Save with ECM by Perceptive Software July 22, 2010 - (Free Research) Explore the proven impact of enterprise content management (ECM) software technology and discover your potential for greater business success. Read this paper to learn about the top 10 things you’ll save with ECM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The EMC Documentum xCelerated Composition Platform: Maximizing Business Value with Case-based Solutions by EMC Corporation January 01, 2010 - (Free Research) This white paper, which is a best practice overview, describes an alternative to traditional application development. It describes the EMC Documentum xCelerated Composition Platform (xCP) and provides broad guidelines for solution development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing healthcare security and privacy with digital workflows by Hewlett-Packard Company September 21, 2010 - (Free Research) Is your healthcare organization looking to enhance the security of patient information while allowing more access to authorized personnel? Are you looking to automate your workflows and use less paper? If these questions address areas of opportunity for your organization, then sign up now for HP’s webinar on Workflow Solutions for Healthcare. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America, Inc. June 05, 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From RDBMS to Apache Solr /Lucene - Open Source Search for database developers by Lucid Imagination September 08, 2010 - (Free Research) In this webcast, distinguished author and database/XML expert Nicholas Chase explores how to approach full-text search techniques using an open-source enterprise search application that produces better results thanks to its ability to search through all unstructured information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximizing Website ROI: The Crucial Role of High-Quality Search by Google GSA December 01, 2009 - (Free Research) At a time when customers are conscious of new expenditures, organizations want solutions that provide substantive and fast ROI. Google search solutions provide a simple way to increase revenues generated from a website and decrease customer support costs, providing solid benefits to the bottom line. Read this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IBM Strategy for Integrating Enterprise Content Management (ECM) and Collaboration by IBM August 20, 2008 - (Free Research) This session will show you IBM's unique vision for the integration of ECM and collaborative content, and how IBM can help you leverage Web 2.0 and collaboration to get more out of your ECM solutions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Critical Role of Text Analytics in the BI Ecosystem by Sybase, Inc. June 15, 2010 - (Free Research) Though a great amount of valuable information lies within documents, e-mails, and other media, integrating this data into modern analytics applications is challenging. Join Sybase and Kapow on Tuesday, June 15th at 1:00 PM ET to learn how enterprises are motivated to deploy text analytics capabilities for its wide range of intelligence benefits. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Enabling the Business Governance of Data by ASG Software Solutions February 2010 - (Free Research) This podcast, featuring Rob Karel of Forrester Research, discusses how enterprises are linking metadata to the formal management of business terms to achieve true enterprise governance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Enabling The Business Governance Of Data by ASG Software Solutions February 2010 - (Free Research) In this presentation transcript, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Enabling the Business Governance of Data by ASG Software Solutions January 2010 - (Free Research) In this webcast, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Information Lifecycle Management in an SAP Environment by SAP America, Inc. March 2010 - (Free Research) SAP provides a comprehensive product offering to support you in your Information Lifecycle Management strategy. Learn more about the three cornerstones of ILM, including data archiving/data management, retention management, and retention warehouse.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Approach To Data Quality ROI by SAP America, Inc. June 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge December 2009 - (Free Research) Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization by AvePoint, Inc. February 2010 - (Free Research) Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Pillars of Enterprise Protection: IT Management by Symantec Corporation August 2010 - (Free Research) Infrastructure complexity, multi-pronged security threats, and the challenge of Windows 7 migration require more than a collection of individual point solutions---and more than a "marketing bundle" that integrates solutions with little more than shrink wrap. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Boost Your Bottom Line in Today's Business Climate by Google GSA December 2009 - (Free Research) In conjunction with Google Enterprise Search, the Google Search Appliance (GSA) can dramatically reduce your organization's total cost of ownership (TCO). By providing search solutions that are deployed on-premise all at one price, GSA can simplify matters and keep costs low. Read this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Perfect your Practice with Point-of-Care Technology by CDW Healthcare July 2010 - (Free Research) The volume of patients visiting ambulatory clinics will continue to rise, as will the number of digital functions required to provide the best quality care safely and efficiently. Physician practices must keep pace with the state of automation by adopting point-of-care (PoC) technology that helps enable seamless access to patient information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: How to develop an SAP data archiving strategy by Dolphin May 2010 - (Free Research) As more businesses deal with aging SAP systems, data archiving strategies are becoming more important. Most administrators either have added storage or migrated historical data to offline storage. But simply moving old data elsewhere isn’t ideal. Read this e-book to learn how to develop successful SAP data archiving strategies and solutions. (EBOOK) VIEW ABSTRACT | GO TO

Case Study: Healthcare I.T. at the Point of Care by CDW Healthcare July 2010 - (Free Research) After investing close to two years developing nursing documentation software, The Nebraska Medical Center stood poised to begin implementing this lynchpin of its patient safety focus. But first, it had to identify the right hardware solutions for its requirements. Read this white paper to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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