Storage Management | Virtualization | Customer Relationship Management (CRM) | Disaster Recovery | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Customer Experience Management (CEM) | Backup Systems and Services | Data Center Management | Disk-based Backup & Storage/ RAID | Customer Service (General)

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Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft April 08, 2009 - (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Intelligence: The Secret to Sales Nirvana by IBM January 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iPSL Reduce Cost and Increase Security with Managed Firewall and VPN by SecureWorks May 2010 - (Free Research) In order to stay up to date with the fast-changing threat landscape and ensure incidents were detected and dealt with quickly, Intelligent Processing Solutions (iPSL) implemented a Managed Firewall & VPN solution from SecureWorks®. Read this case study to learn more about the features and business benefits of this solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Storage Success Story: Signature Styles by Oracle Corporation UK Ltd June 2010 - (Free Research) Watch this video case study to learn how Signature Styles, a leading marketer of women's apparel and accessories, simplified its storage and increased performance with Oracle's Sun Unified Storage Systems. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Integrity BL860c i2 server blade by HP and Intel May 2010 - (Free Research) HP has combined innovation, partnerships, and expertise to deliver the industry’s first mission-critical Converged Infrastructure: new HP Integrity systems, leveraging the industry’s #1 blade platform1 and running HP-UX 11i v3. This data sheet has the details. (DATA SHEET) VIEW ABSTRACT | GO TO

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lotus Mobile Solutions Webcast Series by IBM August 2010 - (Free Research) Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Accelerate Your Application Performance with Flash Storage Technology from Oracle by Oracle Corporation UK Ltd June 2010 - (Free Research) Storage performance and capacity demands are increasing rapidly, creating storage input/output challenges for many enterprises running applications that need fast response times. Join us for a Webcast that will address those challenges and explore a proven solution: Oracle's Sun Flash storage portfolio. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Powering Marketing Success by SAP America, Inc. September 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc. September 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real Estate and Facility Management Solutions by Planon May 2010 - (Free Research) The current economy along with the revised global accounting initiatives drive the need for a strategic view of real estate and facilities assets. When combined with contemporary decision support and performance measurement systems, studies strongly suggest that hidden value can be found on the balance sheet within real estate and workplace assets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Native Replication for IBM ProtecTIER Deduplication Solutions: Replication and Deduplication Combine to Provide Dramatic Improvements in Disaster Recovery by IBM July 2010 - (Free Research) ProtecTIER helps IT organizations prepare for a disaster by providing a safe, simple, and affordable means of transferring key data to the remote site. Read this data sheet for more information. (DATA SHEET) VIEW ABSTRACT | GO TO

Dell EqualLogic PS6000XVS/6010XVS by Dell, Inc. June 2010 - (Free Research) The Dell™ EqualLogic™ family of virtualized iSCSI SANs provide responsive, reliable support to end users while increasing efficiency and decreasing the cost of data management. The PS6000XVS and PS6010XVS are two high-performance offerings in the PS6000 family created to support the data availability requirements of tiered applications. (DATA SHEET) VIEW ABSTRACT | GO TO

How the Small Get Mighty: Manufacturing ERP Is Essential but Not Just Any ERP Will Do by IQMS December 2008 - (Free Research) As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Applications Resource Center by Sybase, Inc. June 2010 - (Free Research) Now more than ever, professionals are relying on their mobile devices to work effectively in the field. Here, explore ways to automate sales processes, increase productivity and enhance customer service by taking advantage of SAP Business Suite Applications in the field with Sybase Mobiles Solutions for SAP. Review these resources to learn more. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

F5 Storage Cost Savings Calculator by F5 Networks UK September 2009 - (Free Research) Use this calculator to determine the potential storage cost savings your company could realize by implementing the F5 ARX solution. Just answer a few simple questions about your environment to get a three-year savings analysis. Make sure you review the Case Studies to learn how other companies have reduced their storage costs by 50% or more. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Are Your Sales Reps Missing Important Sales Opportunities? How Sybase Mobile Solutions for SAP Dramatically Increase Sales Productivity by Sybase, Inc. March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM March 2010 - (Free Research) New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Proliferation of Server Virtualization and the Storage Challenge  by D-Link June 2010 - (Free Research) The combination of market-leading VMware® virtualization software and powerful servers has led to a revolution in how organizations deploy applications. However, virtualized server environments place additional stresses on storage systems. Read this whitepaper to learn about the IT solutions by D-Link and VMware that address the storage challenge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Sales, Marketing and Service Success with Microsoft Dynamics CRM Online by Microsoft August 2010 - (Free Research) Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud. (VIDEO) VIEW ABSTRACT | GO TO

Six Ways ERP Software as a Service (SaaS) Changes the Game for Manufacturers by Plex Systems July 2010 - (Free Research) Manufacturers are burdened with costly, cumbersome ERP software nobody wants to use. This paper can help by explaining six game-changing aspects delivered by Plex Online SaaS ERP. Continue reading to learn how in each case, the benefit is an improved and optimized manufacturing process to help the enterprise thrive in a challenging market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

21st Century Data Protection by McAfee, Inc. and CommVault Systems, Inc. July 2010 - (Free Research) Bring your data protection requirements into the 21st century by joining this expert discussion on how protecting your data needs should be one of your top priorities in today’s IT infrastructures. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Self-Service That Really Serves by Oracle Corporation June 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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