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CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering Marketing Success by SAP America, Inc. September 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft April 2009 - (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation January 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Ways ERP Software as a Service (SaaS) Changes the Game for Manufacturers by Plex Systems July 2010 - (Free Research) Manufacturers are burdened with costly, cumbersome ERP software nobody wants to use. This paper can help by explaining six game-changing aspects delivered by Plex Online SaaS ERP. Continue reading to learn how in each case, the benefit is an improved and optimized manufacturing process to help the enterprise thrive in a challenging market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Proliferation of Server Virtualization and the Storage Challenge  by D-Link June 2010 - (Free Research) The combination of market-leading VMware® virtualization software and powerful servers has led to a revolution in how organizations deploy applications. However, virtualized server environments place additional stresses on storage systems. Read this whitepaper to learn about the IT solutions by D-Link and VMware that address the storage challenge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From RDBMS to Apache Solr /Lucene - Open Source Search for database developers by Lucid Imagination September 2010 - (Free Research) In this webcast, distinguished author and database/XML expert Nicholas Chase explores how to approach full-text search techniques using an open-source enterprise search application that produces better results thanks to its ability to search through all unstructured information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Backup and Recovery for VMWare Environments by EMC Backup and Recovery Solutions August 2010 - (Free Research) Learn more about EMC backup and recovery solutions for VMware, which combine industry-leading deduplication storage and software to help you fully realize the benefits of virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lotus Mobile Solutions Webcast Series by IBM August 2010 - (Free Research) Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Rational Team Concert Evaluation Guide by IBM December 2009 - (Free Research) Read this paper to learn how this software can aid in starting new projects and adding and transitioning team members quickly, thereby increasing your ability to respond to changes in your business as well as marketplace demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG Paper: What Data Domain is Doing to Storage by EMC Backup and Recovery Solutions April 2009 - (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how EMC Data Domain pioneered, and now leads, the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery Planning with Virtualization Technologies by Double-Take Software May 2010 - (Free Research) Business continuity is not just a good business practice - it can mean success or failure if data and applications on a production server are lost. Read this white paper which examines Double-Take Software and their innovative approach to business continuity - one that goes beyond just recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Branch Office Management by SearchEnterpriseWAN E-Books March 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies. (EBOOK) VIEW ABSTRACT | GO TO

ESG Report: Data De-duplication and Disk-to-Disk Backup Systems: Technical and Business Considerations by EMC Backup and Recovery Solutions April 2009 - (Free Research) Data de-duplication offers landscape changing value that is easy to quantify, improves reliability, simplifies management and provides rapid recovery of data. Read this ESG report to learn more about it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Unified Communications and Collaboration by IBM November 2009 - (Free Research) This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

21st Century Data Protection by McAfee, Inc. and CommVault Systems, Inc. July 2010 - (Free Research) Bring your data protection requirements into the 21st century by joining this expert discussion on how protecting your data needs should be one of your top priorities in today’s IT infrastructures. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America, Inc. March 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Seven Standards of Cloud Computing Service Delivery by BMC Software, Inc. June 2010 - (Free Research) In economic times like these, leading companies are looking to cloud-computing applications and IT Help Desk is increasingly in demand. This paper outlines best practices for selecting cloud-computing solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maintaining Control & Compliance in the Cloud with Data-Centric Security by SafeNet, Inc. March 2010 - (Free Research) With promises of flexibility, ease of use, and lower costs, Service Oriented Architectures (SOA) and Virtualization are leading IT to the new outsourced computing model known as Cloud. This session will provide details on the impact of Cloud on information security and the data-centric solutions for specific use-cases. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Transparent Migration - Don’t get Locked in to Your Legacy Physical or Virtual Tape Library by FalconStor Software August 2010 - (Free Research) Learn how easily you can transparently move existing tape libraries and VTLs to the market-leading FalconStor Virtual Tape Library (VTL) solution without any change to your existing data and without impacting your backup and restore operations. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Transparent Migration: Don’t get Locked in to Your Legacy Physical or Virtual Tape Library by FalconStor Software August 2010 - (Free Research) Learn how easily you can transparently move existing tape libraries and VTLs to the market-leading FalconStor Virtual Tape Library (VTL) solution without any change to your existing data and without impacting your backup and restore operations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing File Services with Deduplication and Virtualization by F5 Networks August 2010 - (Free Research) This ESG analyst report discusses the technology companies leading the way in providing solutions that provide elasticity and efficiency in the storage infrastructure and remove many of the management headaches we’ve come to know, helping users start down the path towards virtual IT. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. May 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating The Cost of Ownership of IT Service Management Solutions: Lessons Learned from Real-Life Implementations by Hewlett-Packard Company February 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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